Lean/ Agile Transformation, Implementation and Support
Digité offers support services to our customers globally. Digité provides Level 2 and Level 3 support. We expect our customers to be able to take care of Level 1 support before they approach Digité customer support team; Digité does not provide L1 support.
Digite offers a range of services to facilitate the adoption of our products within your organization. Digite works with the customer core implementation team to implement our products. The objective of Digite professional services is to help facilitate our customers configure and implement the product to meet customer requirements. Our consultants follow well established and proven methodology. Our services include training and consulting services as well.
Very often, implementing a new technology solution is not a technical challenge as much as it is an organizational change management challenge. With our years of experience, we provide training and consulting to smooth the organizational transition.